Privacy Policy

Information Collection and Use

At FlameCare Online, we are committed to safeguarding your privacy and ensuring your data is protected in accordance with the applicable laws of the United States of America. We collect personally identifiable information (PII), such as your name, email address, and postal address, only when you voluntarily provide it through forms, submissions, or when you subscribe to newsletters and updates. This information is used strictly for the purposes of providing you with requested services, improving user experience, and personalizing content. Non-personal information such as browser type, device information, IP addresses, and page interactions may also be collected through cookies and analytics tools to enhance our services. We do not sell, rent, or share your personal information with third parties for their promotional purposes without your explicit consent. All information is stored securely, and access is limited to authorized FlameCare Online personnel who require it for operational purposes. We take appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal data. Should you choose not to provide certain information, some features of the website may not be available to you.

Legal Basis for Processing Personal Data

FlameCare Online processes your personal data in compliance with all relevant U.S. laws and regulations. The legal bases for collecting and using your information may include your consent, our legitimate interests in providing and improving our services, compliance with a legal obligation, or performance of a contract with you. When relying on consent, you have the right to withdraw it at any time by contacting us. We ensure that your data is used strictly for specified, explicit, and legitimate purposes, and will only retain your data for as long as it is necessary for those purposes unless otherwise required by law. Our practices are continuously reviewed to ensure lawful processing and to maintain transparency with our users.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor the activity on FlameCare Online and store certain information. Cookies help us understand how our site is used, provide tailored content, improve site functionality, and enhance your experience. Session cookies are used to operate our service and are deleted after you close your browser, while persistent cookies may remain on your device for a set period. You can choose to disable cookies through your browser settings, although this may impact your ability to access all the features of our website. Additionally, we may use third-party analytics providers to help us analyze and track usage patterns, but we do not permit them to share or use your data for their own purposes. Our tracking practices are designed to be transparent and to comply fully with relevant cookie and privacy legislation in the United States.

Disclosure of Information

We may disclose your personal information if required to do so by law, pursuant to a court order, governmental request, or to comply with legal obligations. In limited circumstances, we may share information with service providers who assist us in operating the website, conducting business, or servicing you, provided these parties agree to keep such information confidential and use it solely for the services provided. Except as specifically stated in this Privacy Policy, your information will not be disclosed to any unrelated external party without your consent. Should FlameCare Online be involved in a merger, acquisition, or asset sale, user information may be transferred as part of that transaction under confidentiality agreements. We reserve the right to enforce our site policies, protect FlameCare Online’s rights and property, or ensure the safety and security of users.

Data Security

Protecting your data is a top priority at FlameCare Online. We implement a variety of security measures to maintain the safety and integrity of your personal information, including secure servers, firewalls, encryption, and access controls. Regular security audits and updates are performed to safeguard against unauthorized access, data breaches, or other security threats. While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. We encourage you to use complex passwords and to maintain the confidentiality of your account information. If a data breach occurs, we will notify affected users and regulatory authorities in accordance with applicable U.S. laws.

User Rights and Choices

As a user of FlameCare Online, you have rights regarding your personal information in compliance with United States privacy laws. You may request access to the personal data we hold about you, ask for corrections, or request deletion where permissible by law. You have the right to object to certain processing activities, restrict data usage under specific circumstances, and request that your data be provided to you in a portable format. To exercise these rights, please contact us at [email protected]. We will make every effort to fulfill your request in a timely manner, subject to any legal or regulatory restrictions. If you believe your privacy rights have been violated, you are entitled to lodge a complaint with the appropriate regulatory authority in the United States.

Children’s Privacy

FlameCare Online does not knowingly collect or solicit personal information from children under the age of 13 in compliance with the Children's Online Privacy Protection Act (COPPA). Our website and its content are intended for individuals aged 13 and older. If we become aware that personal information has been collected from a child without parental consent, we will take immediate steps to delete such information from our records. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately at [email protected] so we can take appropriate action to protect your child’s privacy.

Third-Party Links and Services

Our website may contain links to external sites operated by third parties. These third-party sites have separate and independent privacy policies, and we bear no responsibility or liability for the content, activities, or privacy practices of these entities. We encourage you to review the privacy policies of any third-party services before providing personal information. Although we make every effort to ensure the integrity of our site and external links, we cannot guarantee the security or privacy of data you may provide to third parties. Any interaction with external links is at your own risk.

Changes to This Privacy Policy

FlameCare Online reserves the right to update or change this Privacy Policy at any time to reflect changes in our practices, legal requirements, or enhancements in service offerings. Any modifications will become effective immediately upon posting on this page. We encourage users to review this Privacy Policy periodically for changes. Your continued use of the website after any modifications constitutes your acceptance of the updated policy. Significant changes to the policy may be communicated to users via email or site notification. If you have questions or concerns about the policy updates, please contact us at [email protected].

Contact Information

If you have any inquiries, requests, or concerns regarding this Privacy Policy or the data practices of FlameCare Online, you may contact us directly using the following information:

• Owner: Warren Griswold
• Address: Kings Park and Botanic Garden, Fraser Avenue, West Perth WA 6005, Australia
• Email: [email protected]

We are committed to addressing your privacy-related questions promptly and transparently. Thank you for entrusting FlameCare Online with your information and for allowing us to support your healthcare journey with confidentiality and security.